Terms of Service
These Terms of Service (the 'Terms') govern your access to and use of the FortiVaultX platform, including our website, mobile applications and API. By creating an account or using the Services, you agree to be bound by these Terms.
1. Eligibility
You must be at least 18 years of age, legally able to enter into a binding agreement in your jurisdiction, and not subject to applicable sanctions or located in a restricted jurisdiction. FortiVaultX may, at its discretion, decline to provide Services to any user.
2. Account registration & verification
You must provide accurate, current and complete information during registration and complete identity verification (KYC) procedures. You are responsible for maintaining the confidentiality of your credentials and for all activity occurring under your account.
3. Custody of digital assets
Digital assets held in your FortiVaultX account remain your property and are recorded on a segregated basis. FortiVaultX acts as custodian, not as owner or beneficiary. Bankruptcy-remote structuring and independent reconciliation procedures are described in our Compliance & Security page.
4. Trading & execution
Orders submitted through the Services are routed via aggregated liquidity sources. Pricing, fees and applicable spreads are disclosed prior to order confirmation. FortiVaultX is not a market maker on its own book; we earn only the disclosed fees.
5. Fees
The current fee schedule is available within your account. FortiVaultX may modify fees with prior notice; continued use of the Services after a fee change constitutes acceptance.
6. Risks
Digital assets are volatile and may lose substantial or all value. FortiVaultX does not provide investment, tax or legal advice. You acknowledge the risks set out in our Risk Disclosure.
7. Prohibited activities
- Using the Services for illegal activity, money laundering, terrorist financing or sanctions evasion.
- Manipulating markets, attempting to defraud counterparties or other users.
- Probing, scanning or attempting to compromise the security of the platform without prior written authorization.
8. Suspension & termination
FortiVaultX may suspend or terminate access to the Services where required by law, in response to suspected fraud or abuse, or to protect clients and the platform. Where lawful, we will notify you and provide an opportunity to respond.
9. Limitation of liability
To the maximum extent permitted by law, FortiVaultX is not liable for indirect, incidental, special, consequential or punitive damages, or for loss of profits, data or goodwill, arising out of your use of the Services.
10. Governing law
These Terms are governed by the laws of England and Wales, without regard to conflict-of-law principles, and disputes will be resolved by the courts of London, save where local consumer protection laws require otherwise.
11. Contact
Questions about these Terms can be sent to legal@fortivaultx.com.